Q & A

If I place an order today, when will I receive my product?
For local order, the order will be delivered within 1-2days.

What should I do if I need my order to be shipped immediately? 
Please contact our Sales Consultant directly by (852) 2793 0356 to ensure same day delivery of in-stock product.

Can I get some samples for testing?
Absolutely! You can contact our Sales Consultant directly by (852) 2793 0356.
** Please note that Hookei Plastics Ltd. reserves a right to limit quantities and dollar amount of requested samples.

Is the shipping cost included in the product price?
The shipping cost is excluded in the price. The shipping cost is based on weight which is determined your order quantities and packing sizes.

How can I complete the payment and what is the payment policy?
You can complete the payment by cash while pick up order directly from our office or by courier.

or

You can also complete the payment by bank-in to the following bank account:
Beneficiary's Bank Name: The Hong Kong and Shanghai Banking Corporation Ltd
Bank Swift Code: Hookei Plastics Limited
Beneficiary's Account Number: 411-401334-838

Then send us the copy of bank acknowledge with your order number and contact method. Once the payment is confirmed, order will be sent according to your delivery requirements.